Support
Contact ThirstTrap
The fastest way to reach us is email. A real answer to your question, within one business day.
Email us
We answer every message within one business day, Monday to Friday.
What to include
- Your order number, from the confirmation email or your account.
- The email address you used at checkout.
- For a size exchange, the product and the size you need.
- For a faulty or wrong item, a photo of the piece and the label.
Answers you can get right away
- Track an order in your account or with the link in your shipping email.
- Skip a month or stop the renewal of The Drop in your account.
- Find your size in the size guide.
- Read the exchange rules in the sales policy.
- See the frequently asked questions.